Frequently asked questions

Visual Discipline is a design concept focused on light, atmosphere and visual order. Our objects are created to shape environments, reduce visual noise and bring calm into spaces.

Each order includes the Visual Discipline lamp, USB power cable and basic usage instructions. Everything is securely packaged to ensure safe delivery.

Orders are processed within 24–48 hours. Estimated delivery time is usually 6–10 business days depending on your location. You will receive a tracking number as soon as your order is shipped.

Yes. We currently ship to most countries worldwide. Shipping times may vary depending on destination and local carriers.

Yes. You can request a return within 30 days of receiving your order. The product must be unused and in its original packaging. Please contact our support team before sending anything back.

If your order arrives damaged or defective, contact us within 48 hours with photos of the issue. We will offer a replacement or refund as quickly as possible.

Yes. The lamp is designed to create different moods and atmospheres depending on placement and environment. (If your product has modes, brightness levels or colors, you can specify them here.)

You can reach us anytime at support@visualdiscipline.com or through the contact page. We usually reply within 24 hours.